Frequently Asked Questions?
The questions & answers below should help clarify any questions you should have on:
How to Order - Shipping Info & Options - How to Track your Order(s) - Returns
We are an affiliate of Zazzle.com which means we have official rights & have designed
all the items in our store. Zazzle produces and ships these items out directly to you.
**** We Ship Products Worldwide ****
Q: How do i place a phone order?
A: To place an order by phone simply call customer service at 1-888-8ZAZZLE (892-9953) (US only) Monday to Friday between 6AM to 6PM PST.
A: We currently accept Visa, MasterCard, American Express, and PayPal, as well as Zazzle earnings and gift certificates as payment. We do not accept personal checks or orders by Mail.
A: You can purchase I'm G products on Zazzle without an account. Simply choose the "Guest Checkout" option during checkout.
A: Immediately after you complete your purchase at Zazzle, your order is sent to our production facility, manufactured, and packaged with great care. You can track the status of your order by using Zazzles Order Status page.
You can choose from Express, Two Day, Priority, Ground, Standard, and Economy services. If you need your order ASAP, Express shipping will deliver it to you in 1 to 2 business days from the date of shipment. Please allow 2 business days for our Two Day Service, 2-7 business days for Priority, 4-7 business days for Ground, 6-12 business days for Standard, and 6-12 business days for Economy.
Tracking is available on Zazzle for Ground, 2-Day, and Express shipments.
If you request shipping to a PO Box or an APO/FPO location, please choose the Priority or Economy shipping options, as the Two Day, Express, and Ground services cannot deliver to those addresses. Ground shipping is not available to customers in Alaska or Hawaii.
A variety of carriers deliver your orders, but we are proud to use the United States Postal Service and UPS for most of our shipments.
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If you weren’t completely satisfied with your order and decide you want an exchange or refund, the process is simple: Returns
- Contact Zazzle Customer Support to receive a Return Merchandise Authorization (RMA) number and specific whether you want a replacement or a refund.
- Write the RMA number on the packing slip and include the slip in your return package.
- Return the package to:
Zazzle.com, Inc.
Returns Department
1185 Campbell Ave.
San Jose, CA 95126